How to Change Your Email on Amazon
On Amazon, your email is both your sign-in name and where order updates, receipts, and security alerts go. Unlike a social profile, Amazon does not keep multiple emails on one account — you replace the single sign-in address in one step. The one thing to get right is timing: if you are about to close an old inbox, for instance to delete a Gmail account, change Amazon while you can still receive the verification code Amazon sends to confirm your identity.
Before you start
Have access to both your current contact method (old email or the phone number on the account) and the new mailbox, because Amazon typically asks you to verify your identity and confirm the new address. Sign in at amazon.com on a device you normally use — an unfamiliar device can trigger extra checks. If you have a specific regional Amazon site, make the change there; the same account settings appear under your country's domain.
Change your email in Login & Security
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Open Login & Security
Hover over (or tap) Account & Lists, choose Account, then open Login & Security. You may be asked to re-enter your password.
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Edit the email field
Next to your current email, click Edit. Look for wording like "Change email" — Amazon occasionally adjusts the button labels, but it sits directly beside the address on file.
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Verify your identity
Amazon sends a one-time password (OTP) to your current email or phone to confirm it is really you. Enter that code to continue. This is why you should change the email before losing access to the old inbox.
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Enter the new address
Type your new email carefully and submit. Amazon now sends a fresh OTP to the new address.
Verify the new address
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Retrieve the code from the new mailbox
Open the new inbox, find the message from Amazon (sender ends in
amazon.com), and copy the one-time code. Check spam if it does not arrive within a few minutes. -
Confirm the change
Enter the code back on Amazon and save. Your sign-in address is now the new email. Amazon may sign you out of some sessions for security; simply log back in with the new address and your existing password.
What happens to orders and Prime
Changing your email edits a login detail on the same account, so nothing about your history moves or resets:
- Orders and receipts stay intact; past confirmation emails already sent to the old inbox are unaffected, and new ones go to the new address.
- Prime, payment methods, addresses, and gift-card balance all remain on the account.
- Kindle, Audible, Alexa, and Prime Video share this account, so they follow the new email automatically — just confirm each app is still signed in.
2FA and recovery implications
Your password does not change, and two-step verification stays configured. A few things to review after the switch:
- Two-step verification: If you use an authenticator app or SMS, it is unaffected. For a shopping account tied to payment methods, keeping 2FA on is worthwhile.
- Recovery destination: Password-reset and security messages now go to the new email, so make sure it is an inbox you will keep and monitor.
- Password manager: Update the saved Amazon entry so autofill uses the new address, otherwise you may accidentally try to log in with the old one.
Since Amazon holds your payment details, consider giving it a dedicated alias you do not reuse elsewhere, which limits the fallout if that address ever leaks.
Frequently asked questions
Will I lose my order history and Prime if I change my email?
No. Changing the email is just editing a login detail on the same account. Orders, addresses, payment methods, Prime, and digital content all stay put. Only the address you sign in with and receive Amazon mail at changes.
Does Amazon make me verify the new email before it takes effect?
Yes. Amazon sends a one-time code to the new address, and the change completes only when you enter it. It usually verifies your identity first with a code to your existing email or phone, so keep both handy.
Can I reuse an email that is already on another Amazon account?
No. Each Amazon account needs a unique sign-in email. If the new address already belongs to another account, close or change that one first, or pick a different address.
Do I need to update anything else after changing my Amazon email?
Check services that share the login — Kindle, Audible, Alexa, Prime Video. They follow the new email automatically, but confirm each app is signed in. Also update any password manager entry so autofill uses the new address.