How to Delete a GMX Account Permanently

Last updated: July 6, 2026 · Verified against the current process

Quick answer Back up your mail over POP or IMAP, move any accounts that use this address to a new one, then sign in at gmx.com, open the settings/My Account area, and look for Delete account (or Close account). Confirm with your password. Deletion removes the mailbox, GMX cloud storage, contacts, and calendar together.

GMX is a free webmail service run by United Internet, the same German company behind Mail.com. Deleting a GMX account is straightforward once you know where the option hides, but the two things people regret skipping are backing up their mail and moving their logins off the address first. Do those before you close the account, because there's no going back and no forwarding afterward.

Back up your GMX mail

GMX supports both POP and IMAP, which is the cleanest way to keep a copy of everything before the mailbox disappears.

  1. Turn on POP/IMAP access

    In GMX webmail, open Settings and look for POP3/IMAP (usually under a Mail or Receiving heading). Enable it so an external client is allowed to connect.

  2. Add the account to a desktop mail client

    In Thunderbird or Apple Mail, add your GMX address and choose IMAP so folders are mirrored exactly. Let it sync fully — a large mailbox can take a while.

  3. Save contacts, calendar, and cloud files too

    Export your address book and calendar from GMX, and download anything stored in GMX cloud storage. All of it is deleted with the account.

Move your logins off the address

Any service that emails this address for sign-in codes or password resets will stop working once the account is gone. Search your inbox for verify, welcome, invoice, and password to find banks, shops, and subscriptions attached to the address, and switch each one to a replacement email. This is doubly important with GMX because a deleted address can later be registered by someone else. Consider using email aliases for the new address so a single leak never forces this cleanup again.

Delete the GMX account

Deletion is permanent and there is no forwarding Once you confirm, the mailbox, stored files, contacts, and calendar are removed. Mail sent to the address afterward bounces. Finish your backups and login changes before this step.
  1. Sign in on the web

    Go to gmx.com (or your regional GMX site) and sign in to the account you want to remove.

  2. Open your account settings

    Find the My Account or account-management area — often reached from the Home screen or a menu under your name. Look for a heading about your customer account or contract rather than mail-specific options.

  3. Choose to delete the account

    Look for Delete account or Close account. The exact label and placement shift between GMX layouts, so scan for the word "delete."

  4. Confirm your identity and submit

    Re-enter your password to confirm you're the account holder, read the summary of what will be removed, and complete the deletion. The account is closed and the mailbox scheduled for removal.

Recovery, recycling, and what breaks

Letting an account lapse instead

Free GMX accounts are eventually deactivated and deleted after a long stretch with no sign-in. If you simply stop logging in, the account will fade on its own — but slowly and unpredictably, while continuing to receive spam in the meantime. Deliberate deletion is faster, cleaner, and lets you time your backups. Only rely on lapsing if you've completely lost access and can't sign in to delete manually.

Frequently asked questions

Will GMX delete my account automatically if I stop using it?

Free GMX accounts are deactivated after a long period of inactivity, and eventually deleted, if you never sign in. Letting an account lapse is slow and unpredictable, though, and the mailbox keeps collecting spam in the meantime. If you want it gone now, delete it deliberately from the account settings.

Can someone else get my GMX address after I delete it?

Possibly. GMX does not permanently retire every deleted address, so an old address can become available for a new user to register later. Because of that, update any account that uses this address for login or password resets before you delete it.

How do I back up GMX email before deleting?

Turn on POP or IMAP in the GMX settings and connect the mailbox to a desktop client such as Thunderbird or Apple Mail, then let it download every folder. That leaves you with standard mail files you can keep or import into a new provider after the GMX account is gone.

Do I lose my GMX cloud storage and other features when I delete?

Yes. Deleting the account removes the mailbox and everything tied to it, including GMX cloud file storage, contacts, and calendar. Download anything you want to keep from those areas before you close the account.